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Financial/Insurance Information
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Patient Financial Services 
Being hospitalized or undergoing a medical procedure can be stressful. Medical bills often add to this stress. At Woodward Regional, we try to simplify the billing process as much as possible.
If You Have Health Insurance...
Your Responsibility: Before undergoing medical procedures or being hospitalized, familiarize yourself with the terms of your insurance coverage. You will be responsible for co-payments, deductibles and other non-covered services that insurance does not pay. Payment is requested during registration. Please be prepared to provide a copy of your health insurance card prior to services. You may also need to provide insurance forms supplied by your employer or insurance company.
Our Commitment: For most insurance plans, we will verify your insurance coverage and bill your insurance company on your behalf. You will be responsible for paying any amount of your bill that your insurance company does not pay. If you make an overpayment, we will refund the amount after we receive all payments from your insurance company. |
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If You Are a Member of an HMO or PPO
Your Responsibility: Health Maintenance Organizations (HMOs) and Preferred Provider Organizations (PPOs) sometimes have special requirements, such as pre-certification for certain procedures or second opinions before a surgical procedure is approved. You are responsible for ensuring that all the requirements of your health insurance plan are met. If the requirements of your plan are not met, you may be responsible for payment of all or part of the services rendered by the hospital.
Our Commitment: If we accept insurance assignment, we will bill your insurance company on your behalf. We will also verify coverage with your insurance company either before or during your hospital stay. We will request additional payments from you for any amounts of your bill that your insurance company does not pay. If you make an overpayment, we will refund the amount after settlement with your insurance company. |
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If You Are Covered by Medicare
Your Responsibility: Familiarize yourself with your Medicare benefits before a medical procedure or hospitalization. Medicare may pay all or a portion of your hospital charges, but understand that non-covered fees are your responsibility. Be aware that Medicare specifically excludes payment for certain services, such as cosmetic surgery, some oral surgery procedures, personal comfort items, hearing evaluations and others. Prior to services, please provide a copy of your Medicare card. Also, you must complete and sign the appropriate forms, including the Medicare questionnaire, noting your Medicare recipient number. Medicare deductible amounts for inpatients are due at the time of discharge, unless you have a Medicare supplemental policy. Outpatients are expected to pay their co-insurance and deductibles at time of registration. |
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| Our Commitment: WRH will verify your Medicare eligibility and process your claim. If you have a Medicare supplemental insurance policy or second insurance, we will bill them for you as well. |
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If You Are Covered by Medicaid
Your Responsibility: Familiarize yourself with your Medicaid benefits before a medical procedure or hospitalization, and understand that non-covered fees are your responsibility and are due at registration or upon discharge from the hospital. Medicaid may pay for all of your charges except for personal convenience items, depending on the type of coverage, but be aware that Medicaid has payment limitations on a number of services. Prior to services, please provide a copy of your Medicaid card.
Our Commitment: WRH will verify your Medicaid eligibility and process your claim. We can also help you apply for Medicaid during your hospitalization |
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If You Have No Insurance
Your Responsibility: Patients without medical insurance coverage will be asked to prepay an estimated bill or make other payment arrangements in advance, based on services you are expected to receive and the estimated length of the hospital stay. Any unpaid balance will be due at the time of discharge.
Our Commitment: WRH can usually make financial arrangements for patients who do not have insurance. A Patient Financial Services Department representative will assist you in making payment arrangements or applying for Medicaid or other governmental assistance programs.
The patient portion of your hospital bill is due at the time of your discharge, WRH realizes you may not have the resources to pay the entire amount the day you leave the hospital. We have a variety of options to offer.
Uninsured-Patient Discounts
Woodward Regional Hospital will grant a 10% discount of charges after a $250.00 deductible is met. Payment is expected at the time of service or you may make appropriate financial arrangements prior to discharge.
Financial Means Testing
Some patients may qualify for a discount from 40% up to 90% based on their annual income and national poverty guidelines. All Financial Assistance Applications (FAA's) and required documentation must be returned to the hospital's business office within 10 business days of discharge and a minimum payment will be expected at the time of service or prior to discharge.
Financing Options
Woodward Regional Hospital offers two loan programs a patient may apply for:
* The H.E.L.P. Loan Program
* AccessOne Loan Program
If you have questions about this information during your stay, please contact a WRH Financial Counselor (contact information below).
If you have questions about your insurance billing or would like to request a statement of your account, please call the Business Office at 580-254-8420.
Financial Counselors
(580) 254-8420, 8am - 5pm (M-F)
(580) 254-8699, 9am - 6pm (M-F)
(580) 254-8489, 7am-11pm (M-F), 10am -10pm (Sat-Sun)
email: financial@woodwardhospital.com
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You may use cash, check, Visa, MasterCard or Discover to pay your hospital bill.
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